Answered on: February 3, 2021
Client
I need a rental car urgently at Ontario Airport as my transport didn't show up.
Agent
You have to use the website to obtain a quotation and make a reservation on this website. Enter your search criteria ( dates,times,location) and click on SEARCH. At the top of STEP2 (above the individual car photos) is a scrolling left to right car type filter, where you can filter the results by car size, for example 7,8 or 9 seaters or convertibles where they are available. To choose MANUAL or AUTOMATIC use the “TRANSMISSION” filter at the left hand side. Extras, such as GPS , Child Seats or ADDING an ADDITIONAL DRIVER can be reserved at STEP3 under EXTRAS. A credit card is required when the vehicle is collected. If no car photos are displayed, then adjust your date/time as not all locations are open weekends or out of normal business hours. If still no car photos are displayed, no cars are available based on your search criteria. If your pick-up location is not an airport, and you require a vehicle now! enter a time of at least one hour from now, when you search. Whenever possible use a laptop,tablet or PC rather than a mobile to conduct your search. I am here to help you to use the site if you have any questions. If I do not respond in time, please leave your email address so I can answer you later.
Agent
Start a search, if no results or car photos are shown please tellme and I can assist.
Client
OK, thank you.
Agent
You might have to choose a pick up timea bit ahead although normally you can book and pick up within a half an hour.
Client
Just made a search and see car photos. Are they allavailable? The rate shown is the total price? No hidden costs? Rates are very reasonable.
Agent
Yes, the vehicles shown are available. The website is in realtime. No hidden costs. And yes I see the rates are not bad. Even when you want topick up now.